After the delivery of your order

General

• When will I receive my invoice?
• How can I view my POD/CMR?

Something is wrong

• Why do I have to pay extra costs for a second pickup/delivery attempt?
• Why are there extra costs charged in my order?
• What can I do when goods are damaged during transport?
• My shipment is marked as delivered on the Quicargo platform, but it has not been delivered yet. What should I do?