Many shippers ask in the pickup/delivery instruction to be called before pickup/delivery. Quicargo works with a broad network of carriers and therefore it is not possible to see to it that all instructions are carried out as requested. Of course we always hand over the instruction to the carrier, but we cannot guarantee that the phone call will be made.
Therefore, we strongly advise to check the ETA and to make sure someone is available on the day of pickup/delivery.
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