That is no problem! Special requests such as backlift, side loading, and pallet jacks can be requested during the booking process on our platform. Also, a mounted forklift can be added to your order while booking.
Any other special requests can be entered in the (un)loading instructions of the order. But please be aware that we do not guarantee that the carrier will follow up on the instructions unless the service team confirms this. For example, if you give the carrier the written instruction to call the pick-up or delivery address an hour before they arrive, this instruction is not guaranteed. We work with a broad network of carriers, so we cannot guarantee that they will follow up on the instructions you place. Please make sure there is someone present between the requested pick-up/delivery time.