How can I cancel my order?

You are able to cancel your order by filling in this submit a request form.

In case of cancellation, Quicargo is entitled to claim part of the freight charge, this is constructed as follows:

• 1 working day before the planned loading day until 14:00 – You can cancel without being charged.
• Between 14:00 and 17:00 on a working day before the planned loading day – You may be charged 70% of the agreed freight charge.
• After 17:00 on a working day before the planned loading day – You may be charged 100% of the freight charge.
• On the planned loading day – You may be charged 100% of the freight charge.