What should I be aware of at my pick-up and delivery addresses?

We ask our customers to always be aware of whether the pick-up or delivery address is located within a residential area, city center, or shopping street. These areas carry various restrictions for (big) transport to be able to load/unload. The restrictions can vary from the total weight of the truck, specific loading/unloading times, or special permits being required to access that specific area. 

• Residential areas are possible for Quicargo. We deliver B2C with a box truck. However, we do not deliver with a van. Please be aware you can be charged extra if pick-up/delivery requires a box truck instead of a trailer.
• City Centers can carry various restrictions such as specific times that trucks can enter the city center, weight restrictions, and including special permits to access these areas. 
• Shopping streets have specific loading and unloading times as well as weight restrictions and special permits to access these areas. 

Should you confirm an order from/to any one of these locations, we ask our customers to be aware of the above and add the necessary information to their order. If an order is placed in one of these areas and we are not informed, extra costs may incur or Quicargo has the right to cancel the shipment.