Are there additional costs for waiting time at pickup/delivery address?

Depending on the number of pallets in your shipment our carriers will reserve a specific amount of time for them to load and unload the pallets. The unloading and loading of shipments extra waiting times are classified as follows:

• 1-2 pallets -> 15 minutes is the standard waiting time
• 3-10 -> 30 minutes is the standard waiting time
• 11-22 -> 45 minutes is the standard waiting time
• 23-33 -> 1 hour is the standard waiting time 

Extra time that exceeds the four points above will result in extra costs. Quicargo will charge an additional €15  for every 15minutes that the carrier needs to wait. In case the waiting time is less than 15 minutes then the charge will be relative to the number of minutes.